• Delivering
    Extraordinary!
    Our people and values drive our culture
    of excellence at Globiva.
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Welcome to Globiva

We are India’s fastest growing Business Process Management (BPM) company. Our singular goal is to WOW our clients – we believe it’s all about doing above & beyond what’s expected. We are a digitally empowered company, and we want our outcomes & partnerships to be outstanding. We create exceptional customer interactions whilst achieving our client’s individual business goals.

Experience Excellence
Digitally Empowered Customer Interaction

Our people have the social, emotional, and problem-solving skills to handle the complex issues that your customers can’t solve through digital self-service.

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Intelligent Back-Office

We outperform internal teams through continuous performance measurement, rigorous quality control and industry-specific knowledge.

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Automated HR Services

Servicing multiple locations and employing best-in-class technology helps our clients embrace flexibility, maximise efficiency and maintain compliance.

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Impact Studies
  • How Globiva Reduced
    AHT for India’s Leading
    Private Bank
    EXPLORE OUTCOME
  • How Globiva Improved
    C-SAT for Leading
    Ridesharing Company
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  • How Globiva Transformed Customer Experience for a Leading Kitchen Robotics Company
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